Custom Packaging Knowledge Centre

Case Study: Layered Medical Packaging Solution for Imaging Device

Written by SmartShield | Apr 14, 2026 9:58:37 AM

When it comes to delicate medical imaging devices, packaging isn’t just about getting from A to B.

It’s about protecting a highly sensitive, precision device through every stage of its journey - from the production floor to final delivery.

With delicate components, cables, and tight tolerances, even minor movement or shock can lead to damage, delays, or costly rework.

That’s why this project called for more than a single packaging solution. Let’s take a look at how we supported our client.

The Challenge: Protecting a Delicate Medical Device at Every Stage

The imaging device in question required a carefully designed system of protection, built around how the device is actually handled and shipped - taking into account its delicate components that are vulnerable to shock, vibration, and handling damage.

Our challenge was to create packaging that offered protection during shipping and the manufacturing process, where it’s moved between stations and handled multiple times.

This meant the packaging solution had to do two things:

  • Protect the device during internal handling and work-in-progress (WIP)
  • Provide high-level protection during shipment

It had to be consistent, easy to use, and reliable every time.


The SmartShield Solution: A Layered Protection System

To meet these requirements, we designed a multi-layer packaging solution, with each layer playing a specific role.

1. Internal Handling: Foam WIP in a Plastic Container

During production, the device is transported around the facility using a plastic container with a custom foam insert.

This foam set:

  •  Holds the device securely in place
  • Prevents movement during handling
  • Protects delicate components between production stages

It ensures the device stays protected long before it ever leaves the facility.

2. Primary Protection: Custom Foam Inside a Plastic Case

For shipment, the device is placed inside a Pelican Storm case with a precision-engineered foam insert.

This inner foam system was carefully designed to:

  • Secure the device and prevent movement
  • Protect cables from strain or damage
  • Maintain consistent positioning every time it’s packed

Key features include:

  • A base design that protects cables from bending or tension
  • A lid insert that interlocks with the base foam, adding extra stability and security

This creates a controlled, protective environment around the device.

3. Secondary Protection: Outer Foam and Corrugated Packaging

To further protect the device during transit, the plastic case is then placed within:

  • Outer foam protection
  • A corrugated cardboard carton

This additional layer helps absorb external shocks and protects against handling impacts during shipping.

Why Layered Packaging Works

Each layer of this solution has a clear purpose:

  •  WIP foam protects the device during production
  • Inner foam and case provides secure, repeatable protection
  • Outer packaging absorbs transit impacts

Together, they create a system that significantly reduces the risk of damage.

And that matters - because when packaging fails, the consequences go beyond a damaged product.

It means:

  • Rework and delays
  • Additional shipping and handling
  • Increased waste and environmental impact
  • Potential disruption to healthcare delivery

Designing Packaging That Protects from Start to Finish

This project is a great example of how medical packaging isn’t just about shipping.

It’s about protecting a device at every stage of its journey, from the production floor to final delivery.

At SmartShield, we work closely with medical teams to design packaging systems that:

  • Protect delicate equipment
  • Ensure consistency in packing
  • Reduce damage rates
  • Support compliance and operational efficiency
Looking for a Packaging Solution That Works at Every Stage?

If you’re working with delicate medical devices and need packaging that protects from production through to delivery, we’d love to help.

From custom foam inserts to fully engineered multi-layer solutions, we design packaging that performs where it matters most.